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1. Introduction
Owalska ("we," "our," or "us") operates the owalska.com platform (the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service, including URL shortening, bio profile creation, QR code generation, and analytics services.
By accessing or using the Service, you consent to the data practices described in this policy.
2. Information We Collect
a) Personal Information
Account Data: Email address, username, password, and contact details during registration
Profile Information: Content added to bio profiles, including social links, images, and custom text
Billing Information: Payment details processed securely by third-party processors (Stripe, PayPal)
Communication Records: Support requests, feedback, and correspondence
b) Automatically Collected Data
Technical Information: IP address, browser type, device information, operating system
Usage Statistics: Pages visited, features used, session duration, and diagnostic data
Link & QR Analytics: Click/scan timestamps, approximate geographic location, device type, referral sources
3. How We Use Your Information
We use collected information to:
Provide, maintain, and improve the Service
Process transactions and manage subscriptions
Deliver customized analytics and reporting
Send service updates and security notifications
Respond to customer service requests
Detect and prevent technical issues and fraudulent activities
Develop new features and enhance user experience
4. Legal Basis for Processing (GDPR Compliance)
For users in the European Economic Area (EEA), we process personal information based on:
Contractual necessity to provide the Service
Your explicit consent for specific processing activities
Legitimate interests in service improvement and security
Legal compliance requirements
5. Data Sharing and Disclosure
We may share information with:
Service Providers: Trusted third parties assisting with payment processing, hosting, and analytics
Business Transfers: Parties involved in mergers, acquisitions, or asset sales
Legal Compliance: When required by law or to protect our rights and safety
We do not sell personal information to third parties.
6. Data Retention
We retain personal information only as long as necessary to fulfill the purposes outlined in this policy, unless longer retention is required by law.
7. Your Data Protection Rights
Depending on your location, you may have the right to:
Access and receive copies of your personal data
Correct inaccurate or incomplete information
Request deletion of your personal data
Restrict or object to our data processing
Receive data in a portable format
Withdraw previously given consent
To exercise these rights, contact us at admin@owalska.com.
8. International Data Transfers
Your information may be transferred to and processed in countries outside your residence. We implement appropriate safeguards for such transfers.
9. Cookies and Tracking Technologies
We use cookies and similar technologies to track Service activity and store preferences. You can control cookies through your browser settings.
10. Data Security
We implement appropriate security measures to protect your personal information. However, no internet transmission is 100% secure, and we cannot guarantee absolute security.
11. Children's Privacy
Our Service is not intended for users under 18. We do not knowingly collect personal information from children under 18.
12. Policy Updates
We may update this Privacy Policy periodically. We will notify you of changes by updating the "Last Updated" date and posting the new policy.
13. Contact Us
If you have questions about this Privacy Policy, please contact us at:
Email: admin@owalska.com